Jorum Support
Need help? Contact our helpdesk directly on 0131 650 3032. Alternatively please e-mail us anytime at support@jorum.ac.uk.
Registering for JorumOpen
The JorumOpen collection requires no user registration, but you will need to initially register to deposit resources.
Registering for JorumUK
In order to give staff access to JorumUK, institutions require an institutional subscription. This sign up procedure requires a Jorum User Licence at the Jorum JISC Collections site.
Terms of Service are available for all Users. An overview of policies including the Jorum Notice and Takedown Procedure and Privacy Statement can be found on the policies page.
Jorum Training Events
Training events covering searching for and depositing resources, in addition to using tools to create and repurpose existing materials will be available throughout the year. Visit the training events page for more information and to book on future events.
Support Guides
The Jorum service aims to support Users and Depositors using JorumOpen and JorumUK collections. To make things simple we have set up two dedicated page with training materials and user guides. This section provides access to important support guides such as: Training Materials, FAQs, Fact Sheets and Best Practice Guides.
Visit the JorumOpen Guides page
Visit the JorumUK Guides page
If you encounter problems using the Jorum service you may want to take a look at our FAQ section to see if another user has had the same problem or raised the same issue.
Send us your feedback
We are always pleased to hear your comments on aspects of the Jorum service. Please let us know in the feedback form
Legal Information
The Jorum Notice and Takedown Procedure outlines the process to be followed by Jorum upon receipt of a query, alert or complaint regarding resources withn the repository.
